Any abuse is wrong
You have these rights especially if you are disabled, ill or an older person.
Safeguarding Adults from Abuse and Neglect
This web page is about safeguarding vulnerable adults. A vulnerable adult is someone who may be in need of help because of a disability, illness or their age and is unable to take care of themselves or stop someone else from harming or exploiting them.
Abuse is when someone does or says something to you which harms you and makes you upset and scared. You may be afraid and do not know how to get the help you need. Abuse can be a single act or continue over months or even years. It can be accidental or deliberate. Just because there is no injury doesn't mean there is no abuse.
Who can be abused?
Anybody can be abused but it happens more often to people who:
Abuse can take many forms
When someone hurts you by
When you are treated unfairly because of
This is when you are not given the things you need, for example
Who abuses adults?
Anyone can abuse you; it could be someone you know or a stranger. It could be a relative, friend, neighbour, paid carer, or volunteer. Sometimes loving carers can abuse because they have become stressed and exhausted. Most people will not abuse but it does happen to some people.
Abuse can happen anywhere
What should I do if I am worried about being abused?
Tell someone you trust as soon as you can. This could be:
You can contact the Social Care Help Desk on 0300 456 0111 to report abuse. They will offer advice and assistance to help stop the abuse happening. Abuse is not your fault. No one has the right to abuse you. You may need help to make it stop.
Please do not ignore your concerns and let the abuse continue.
What happens next?
Information will be treated as confidential. There may be occasions when some information needs to be shared when it is in the best interest of the abused person.
Helpful telephone numbers / websites
Social Care Help Desk 0300 456 0111
Emergency Duty Service: 0845 607 0888
Wiltshire Police Vulnerable Adults’ Unit: 01380 734 212
(8am to 4.30pm)
Out of hours: 101
(for an emergency ring 999)
Butterfly: 01373 825951 (9am to 5pm)
Butterfly: (out of hours): 01225 835888
Action on Elder Abuse Helpline: 0808 808 8141
Butterfly Home Help is the trading name of Erian Limited registered in England & Wales No 6508254 Copyright © 2017 Erian Limited